ABOUT WILDBOOKING
More than a booking system. One platform for your entire operation.
WildBooking is a booking and operations platform built for activity and experience businesses. It brings bookings, payments, digital waivers, customers, manifests, inventory, communications and reporting together, helping operators manage the complete customer journey and the day-to-day operation behind it.
Bookings connected to operations
Keep availability, bookings, customers and operational information connected from the moment a customer books.
Payments, waivers & customer records
Keep payments, participant information, waiver status and customer history together against each booking.
Clearer day-to-day operations
Give teams the manifests, schedules, customer information and operational tools they need to stay organised.
OUR MISSION
Make activity businesses easier to run.
Running an activity business involves far more than accepting a booking. Operators need to manage availability, participants, payments, waivers, staff, equipment, customer communication and day-of operations, often across several disconnected systems.
WildBooking is designed to bring those workflows together. From the first customer enquiry through to booking, payment, waiver completion, check-in and post-activity follow-up, the platform keeps the customer experience connected with the operational work happening behind the scenes.
LESS ADMIN
Reduce reliance on spreadsheets, manual processes and disconnected systems by managing more of your operation in one place.
MORE VISIBILITY
Keep bookings, customers, payments, availability and operational information visible across your business.
ONE CONNECTED PLATFORM
What WildBooking helps you manage
WildBooking connects the customer-facing booking journey with the tools your team needs to manage the business behind it.
Activities, bookings & availability
Create activities, manage sessions and capacity, control availability and keep customer bookings organised from one central system.
Payments & balances
Take full payments or deposits, keep track of outstanding balances and manage payment and refund information against each booking.
Waivers & participant information
Send digital waiver requests, track completion and keep participant information connected to the relevant booking and activity.
Manifests & check-in
Give operational teams a clear day-of view of bookings, participants, waiver status, equipment assignments and check-in progress.
Customers & communications
Build a clearer picture of every customer with booking history, spend, communications, notes and relevant compliance information.
Inventory & maintenance
Track equipment and assets, manage availability, record servicing and prevent resources from being assigned when they are unavailable.
Marketing & automated communication
Keep transactional communication and customer follow-ups connected to the bookings and activity events that trigger them.
Reporting & business performance
Understand revenue, booking performance, utilisation and customer activity with reporting built around your operation.
BUILT FOR ACTIVITY BUSINESSES
Flexible enough for the experiences you offer.
WildBooking is designed around configurable activities rather than one fixed industry. Operators can manage different experiences, categories, schedules, pricing structures and capacity requirements within the same platform.
Watersports & boat activities
Tours & experiences
Rentals & adventure activities
Attractions, classes & group experiences
FROM BOOKING TO OPERATIONS
Designed around the complete customer journey.
WildBooking helps keep each stage connected so customers get a straightforward experience while your team has the information it needs behind the scenes.
Customers discover activities and check availability
Bookings, participant details and payments are captured together
Waiver requests and pre-activity communication are managed automatically
Staff manage participants through manifests and check-in
Customer history, operational data and reporting remain connected after the activity is complete
BUILT AROUND REAL OPERATIONS
One source of truth for your team.
A booking should not sit in isolation. It affects availability, participants, payments, waivers, equipment, manifests, customer records and reporting. WildBooking is built to connect those areas so information follows the booking throughout its lifecycle.
A clearer view of bookings, sessions and capacity
Connected payments, waivers and customer information
Operational tools for manifests, inventory and teams
Ready to bring your bookings and operations together?
Discover how WildBooking can help you manage the complete customer journey and the day-to-day operation behind it from one connected platform.